Annotated links for Phu Quoc
Directory · Health and safety
Health and emergencies: who to call on Phu Quoc
National emergency numbers, the three hospitals the special zone lists for tourist areas, the public medical centre, and the official channels for complaints about safety, prices and tour services.
- medical emergency
- 115
- police
- 113
- fire and rescue
- 114
Emergency numbers
| Number | Service | Note |
|---|---|---|
| 115 | Medical emergency (ambulance) | National number; a pre-hospital emergency base opened on Phu Quoc in October 2025 |
| 113 | Police | National number |
| 114 | Fire and rescue | National number |
| 112 | Search and rescue | National number; relevant at sea |
These are national numbers set by Circular 22/2014/TT-BTTTT and in use since 1 March 2015, according to LuatVietnam. They are not numbers of this site. A single national emergency number is being piloted in some provinces, An Giang among them, for 2025–2027; until it is announced for the island, use the numbers above.
On 9 October 2025 the Ministry of Health, An Giang province and Vingroup opened a pre-hospital emergency base on Phu Quoc, which SGGP described as the first international-standard base of its kind in Vietnam, with 8 ambulances and more than 40 doctors, nurses, technicians and drivers. The 115 line was to be activated on the island from 10 October 2025. The stated aim is to reach a scene within 8 minutes of a call; that is a target, not a promise.
Give the name of your hotel or the nearest landmark and the area — Duong Dong, An Thoi, Ganh Dau, Bai Dai, Ham Ninh. Many places are known by their former ward or commune name.
Sources: LuatVietnam — emergency numbers 112 to 115 (16 Sep 2025); SGGP — pre-hospital emergency base opens on Phu Quoc (9 Oct 2025) · checked .
Hospitals the special zone lists for tourist areas
On 6 August 2026 the special zone posted, as an image on its hotline page, a list of three hospitals serving tourist areas. We give the names and areas below; the phone numbers are on that poster and on each hospital's own page.
| Hospital | Area | What we could confirm | Type |
|---|---|---|---|
| Vinmec Phu Quoc International Hospital | North-west: Bai Dai and Ganh Dau area | Private. Its own page says it opened in June 2015 with nearly 150 beds and 10 specialties, and that it arranges emergency transfers by road, air and helicopter | Company |
| Phu Quoc Medical Centre (Trung tâm Y tế Phú Quốc) | 128 30/4 Street, quarter 1, Duong Dong | Public. About 400 beds, Tuổi Trẻ reported in August 2026; in November 2025 the Ministry of Health said it must upgrade, starting with its emergency department | Official |
| Mặt Trời Phu Quoc Hospital | An Thoi urban area, quarter 6, An Thoi | Private. Inaugurated on 23 April 2026, about 10,000 m², with emergency and resuscitation among its departments, VnEconomy reported | Press |
Links: the special zone's hospital list · Vinmec Phu Quoc page · Tuổi Trẻ on the Medical Centre · VnEconomy on Mặt Trời Phu Quoc Hospital.
A 500-bed Phu Quoc General Hospital in the Cua Can area is planned to break ground at the end of 2026, Tuổi Trẻ reported on 5 August 2026. It does not exist yet; a map or listing that shows it as open is wrong. The current public facility is the Medical Centre in Duong Dong.
Sources: Phu Quoc Special Zone — hospitals at tourist areas (6 Aug 2026); Vinmec — Vinmec Phu Quoc International Hospital; Tuổi Trẻ — 500-bed hospital planned for the end of 2026 (5 Aug 2026); Tuổi Trẻ — Medical Centre told to upgrade (28 Nov 2025); VnEconomy — Mặt Trời Phu Quoc Hospital inaugurated (24 Apr 2026) · checked .
Complaints about safety, prices and tour services
The special zone publishes hotline numbers for visitors as images on its hotline page. A bilingual poster posted on 3 January 2026 lists separate lines for security and safety (the special zone police), for prices of products and services, and for tourism activities (the Culture and Social Affairs office), plus a QR code for sending feedback to the police. A shorter notice from 1 December 2025 gives the police, tourism and public administration lines. The numbers belong to named officials and can change, so read them from the latest notice rather than from a copy.
In February 2026 the special zone also set up a Tourism Rapid Response Team. Decision 674/QĐ-UBND of 6 February 2026, published on the portal, names its members and puts a vice-chair of the People's Committee at its head. Việt Nam News reported its launch on 26 February 2026 as a 24/7 service with four groups — online, north, central and south of the island — handling pricing, service quality, security, lost property and first aid, with a multilingual QR feedback system.
| Link | What it holds | Type | Checked |
|---|---|---|---|
| Visitor feedback poster | Bilingual lines and QR code, 3 Jan 2026 | Official | 12 Oct 2026 |
| Hotline notice | Police, tourism and administration lines, 1 Dec 2025 | Official | 12 Oct 2026 |
| Decision 674/QĐ-UBND | Members of the Tourism Rapid Response Team | Official | 12 Oct 2026 |
| Response team launched | Report on the team's launch | Press | 12 Oct 2026 |
| Response team for visitors | English report from Tuổi Trẻ News | Press | 12 Oct 2026 |
Sources: Phu Quoc Special Zone — hotline notices; Phu Quoc Special Zone — feedback lines for visitors (3 Jan 2026); Phu Quoc Special Zone — hotline notice (1 Dec 2025); Phu Quoc Special Zone — Decision 674/QĐ-UBND on the Tourism Rapid Response Team; Việt Nam News — Tourism Rapid Response Team launched (27 Feb 2026) · checked .
Medicines, pharmacies and insurance
We do not list individual pharmacies or clinics because we cannot check their hours or stock. The Vietnamese word on the sign is nhà thuốc. Bring prescription medicines in their original packaging with a copy of the prescription, and know the generic name of anything you take regularly, since brand names differ between countries.
Check that your travel insurance covers treatment in private hospitals and transfer to the mainland. The hospital in the north-west describes transfers by road, air and helicopter on its own page; ask your insurer before you travel how such a transfer would be arranged and paid for.
Sources: Vinmec — Vinmec Phu Quoc International Hospital · checked .
When this page will not help
We cannot give medical advice, tell you which hospital has a free bed, or call a hospital for you. In a medical emergency call 115 first, then read websites.
If you are on a boat in the An Thoi islands and someone is hurt or missing, tell the crew at once and call 112 or 115. Under the special zone's directive of 14 July 2026, canoes must be registered and inspected, must carry life jackets and rescue equipment, must have certified crew and must not leave in bad weather; ask to see the life jackets before the boat departs. Read more on the An Thoi page.
Sources: Tuổi Trẻ — boat safety directive (14 Jul 2026) · checked .
Common questions
Questions readers send
Is Phu Quoc General Hospital open?
No. A 500-bed hospital with that name is planned for the Cua Can area, with ground-breaking expected at the end of 2026. The current public facility is Phu Quoc Medical Centre in Duong Dong.
Which number calls an ambulance on Phu Quoc?
115, the national number. SGGP reported that the 115 line was to be activated on the island from 10 October 2025, when a pre-hospital emergency base opened there.
Where do I complain about being overcharged?
Use the special zone's feedback line for prices of products and services, published on its hotline page, or the QR code on the same poster. Keep the receipt and a photo of the price list.
Which hospitals does the special zone list for visitors?
Vinmec Phu Quoc International Hospital in the north-west, Phu Quoc Medical Centre in Duong Dong and Mặt Trời Phu Quoc Hospital in An Thoi, according to its list of 6 August 2026.
Related
Read next
Directory · Official
Official sources
Special zone portal, province, national park, airport, ports, tourism and heritage bodies.
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Directory · Apps and maps
Apps and maps
Ride-hailing, taxis, buses, maps, the national weather service and exchange rates.
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Areas · Centre and west coast
Duong Dong and the centre
The town, Dinh Cau, Bai Truong, the airport and Bai Vong port, with their official links.
View journey
Areas · South
An Thoi and the south
Port, island boats and their safety rules, the cable car, the prison relic and Bai Sao.
View journey
Areas · North
The north
National park, Ganh Dau, Bai Dai, the northern theme parks and the north-west hospital.
View journeyStart planning
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